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Terms & Conditions

BOOKING

Please provide correct contact information so we can contact you in regard to your booking (email and phone number). Invalid details may lead to the cancellation of your booking.

No food or drink that has not been prepared by our staff is permitted at Potli – please note there are exceptions for Birthday cakes and baby food (please note we are not liable for any food we did not prepare).

Please telephone if you are running late for your reservation. If we do not hear from you, we will hold your table for up to 15 minutes after the reservation time.

If you need to cancel, please let us know as soon as possible and preferably at least an hour prior to the time of your booking. You can do so by sending us an e-mail at info@potli.co.uk or calling restaurant number 020 8741 4328

Please note that further booking terms and conditions may apply to reservations during selected busy seasonal periods, including but not limited to: Valentine’s Day, Mother’s Day, Father’s Day, the festive seasons during November and December. Any extra terms and conditions will be stated at the point of booking.

Your personal data will be stored and processed by us in accordance with our privacy policy which you can view here Terms & Conditions

We hope you have a lovely meal with us. If there is anything we can do to make your experience even better next time, we appreciate any feedback

GROUP BOOKING

Depending on availability we may ask for pre-order for parties with 10+ guests
Deposits may be required for larger bookings and events
Credit card details may be required at seasonal periods for group bookings to secure your table.